Covered Connecticut service areas

Calls are connected in covered ZIP codes in Fairfield, New Haven, New London and Litchfield counties and nearby towns. That includes Bridgeport, Stamford, New Haven, Norwalk, Waterbury and Danbury, the New London and Groton area, and towns such as Greenwich, Fairfield, Stratford, Milford, Hamden, Meriden, Middletown, Cheshire, Wallingford, Shelton, Trumbull, Westport, Ridgefield, Newtown, Torrington, Guilford, Madison, Branford and Old Saybrook.

Not every Connecticut town is covered. If your town is not covered, you will be told so on the call and not passed to anyone. Each area page lists the covered communities nearby and explains what is locally different: housing age and type, rivers and shoreline, flood history and winter conditions.

Shoreline areas such as Stamford, Norwalk and New London deal with coastal storms; river valley cities such as Waterbury and Danbury have their own flood history and colder winters; and older cities such as Bridgeport and New Haven have dense multi-family housing where water crosses from one unit to the next.